Frequently Asked Questions
Everything you need to know about our premium cedar products.
What type of wood do you use for your planters?
We use 100% natural, sustainably sourced Western Red Cedar. It is naturally resistant to rot, decay, and insects, making it the ideal choice for outdoor garden furniture.
How long does shipping take?
Most orders are processed within 2-3 business days. Depending on your location, shipping typically takes between 5 to 10 business days. You will receive a tracking number as soon as your order leaves our facility.
Do I need to treat or stain the cedar?
Cedar is naturally durable and can be left untreated to age into a beautiful silver-grey patina. However, if you wish to maintain the original warm wood tones, we recommend applying a food-safe outdoor wood sealer or stain annually.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product in its original packaging for a full refund, minus shipping costs.
Are your planters easy to assemble?
Yes, our products are designed for quick and easy assembly. Each kit comes with pre-drilled holes, all necessary hardware, and a clear step-by-step instruction manual.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.